By accessing or using Primal's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.
Primal provides digital marketing services including but not limited to: content creation, video production, social media management, scriptwriting, and strategic consulting. The specific services provided will be outlined in individual service agreements or proposals. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
You agree to: provide accurate and complete information; use our services only for lawful purposes; not interfere with or disrupt our services; not attempt to gain unauthorized access to our systems; respect intellectual property rights; and maintain the confidentiality of any account credentials.
All content, designs, graphics, and materials on our website are owned by Primal or our licensors and are protected by copyright, trademark, and other intellectual property laws. Work created for clients becomes their property upon full payment, unless otherwise specified in the service agreement. Our proprietary methodologies, processes, and templates remain our intellectual property.
Payment terms will be specified in individual service agreements. Unless otherwise agreed, invoices are due within 30 days of receipt. Late payments may incur interest charges. We reserve the right to suspend services for non-payment. Refunds are subject to the terms of individual service agreements.
Either party may terminate the service relationship as specified in the service agreement. Upon termination, you remain responsible for any outstanding payments. We may immediately terminate or suspend access to our services for violation of these terms. Provisions that by their nature should survive termination will remain in effect.
To the maximum extent permitted by law, Primal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
These Terms of Service are governed by the laws of Brazil. Any disputes arising from these terms or our services shall be resolved in the courts of São Paulo, Brazil. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For any questions regarding these Terms of Service, please contact us at contato@primal.com.br or through our contact form.